What our customers are saying

Excellent work. He took everything on board and didn’t complain once with my pickiness! A+

We have found the service from start to finish really easy and straightforward, the Welcome Pack was easy to navigate and clearly stated what you needed from us. We have felt communication with all staff has been really useful and have experienced quick responses. We never felt like a question was too much to ask. Rhed's design of our website is incredible. It’s so much better than what we expected. You have made our vision come true and we cannot wait to share our new website. We would highly recommend the service that you provide. We can’t thank you enough :)

I found Webfactory competitive in price and very good value for money. So many of the companies I looked at only offered 1 or 2 changes once they had built the site on the information you give them. I knew I would be going back with quite a few changes, so Webfactory were perfect for this. I'm really pleased with the site and I would definitely recommend!

Becky is a great website designer. Very patient and addressed all our enquiries. I have given a 5 star - it couldn't be better. Thank you Becky.

Becky was very very helpful.

Rhed has worked miracles on my website, she's been incredibly patient too. I'm both impressed and grateful. The Webfactory team are very helpful and always responsive. I highly recommend to others.

Thank you Webfactory! My web designer Dale has been an absolute legend and I can't thank him enough for his patience. As a designer myself I had a very strong idea of how I wanted my site to come across, even if I don't know exactly how I wanted it to look at the beginning, with Dale's expert guidance and precision in executing my ideas I am over the moon with how it has turned out. I asked for something that wasn't cookie cutter like all the template sites out there provide and that is most definitely what I have... It is unique, fun and represents me and my business perfectly! Webfactory as a whole have been so great at guiding me through the process from their ever so helpful team members who were only a call away as we got things going through to their excellent and very thorough Welcome Pack. I can't wait to see what the future holds for me and my business with this shiny new website out in the world!

Excellent service and professional from the start of the website design. They have thought of everything to guide you through the process from start to finish. Thank you Steve and Ann

Rhed is a talented, responsive designer and it was a pleasure working with her! I will request her again for any further / future work we may have. Many thanks.

Excellent service, communication and design. Thank you Rhed.

Neat job again Dale and I very much appreciate all that you do.

The logo design was completely on point. We thought it may take a few attempts to get it right, but Steve nailed it!

Ann has been absolutely fantastic helping us get this live and getting back to me quickly!

Rhed was amazing from start to finish, highly patient and understanding of our vision and exceeded our expectations.

You have been amazing and have taken every bit of my vision and brought it to life!! Also taken all of my feedback and resolved so quickly! Thank you a million!

Fantastic service, Jamie was amazing and so was Ann with any queries, very happy with the service.

Brilliant service from start to finish. Super easy process and Rhed was excellent. Her design is lovely and the brief was absolutely fulfilled. Communication was seamless. Would 100% recommend.

First impressions are so important and Ann was my first and lovely point of contact from the beginning, patiently answering my questions again and again and again. As for Dale, if I hadn't noticed the dog in his photo I'd probably be proposing to him, but I have two cats so that won't work for us. I also don't know his surname and I'm ideally looking for a Spanish sounding one like, Sanchez. Jokes aside, I cannot emphasise enough how pleased I am with the site, the service and the easy of the system. The only thing that took time was for me to research and decide what I actually wanted and needed. THANK YOU. I will highly recommend Webfactory to anyone looking for a website.

I am delighted with the way my website turned out. Steve did a fantastic job! He carefully took into consideration all of my wishes and offered valuable advice on design, layout, and specific features. I especially appreciated that Steve pointed out certain factors that could hinder future additions to the website—this was very thoughtful and greatly influenced my decision-making process. I would also like to thank Lloyd for being kind, empathetic, and handling everything with professionalism. Thank you, WebFactory, for making my dream a reality!

Not being an everyday business, I was concerned that it would be difficult to understand the requirement. Steve got it in one! With very few tweaks, the design was ready in the predicted time frame. Having seen examples of other Webfactory websites, I had high expectations, and the finished product exceeded all of those. Thank you!

I had the pleasure of working with Dale on designing our website, and I couldn’t be more thrilled with the results! From start to finish, the experience was seamless and professional. He took the time to understand our vision, provided valuable insights, and delivered a beautiful, user-friendly website that perfectly represents our brand. The design is classy, responsive, and visually stunning, with attention to every detail. Throughout the process, communication was clear, and he was incredibly responsive to our feedback, making revisions quickly and effectively. I appreciate his creativity, expertise, and dedication to ensuring that everything was exactly what we wanted. I highly recommend Dale to anyone looking for a talented, professional, and reliable website designer. They truly exceeded my expectations!

Everything was fantastic. Dale came up with several great designs and the only issue I had was struggling to choose the best one.

Great experience with Webfactory. Very efficient and clear helpful communication. Steve the designer worked on my site did a fantastic job and I am super happy. Communications with Ann really helpful. Highly recommend.

From the very beginning, Becky really took the time to understand my vision and nailed the industry-specific design. She picked the perfect colours that captured the vibe I was aiming for, and I’m thrilled with how it all turned out. What I appreciated the most was her thorough communication. Any changes that could affect the overall impact of the website were explained to me in detail, so I always felt informed and confident in the direction we were going. Becky made sure we were always on the same page, and the collaborative process was smooth and easy. In the end, we created something that really reflects my business, and I couldn’t have done it without Becky’s expertise and attention to detail. Highly recommend working with her if you want a web designer who not only gets the job done but truly understands your needs!