What our customers are saying

I am extremely satisfied. A huge thanks to Dale for an excellent job done. Went above and beyond. Also to Ann, for her heartfelt support from day one of the process. Great website design company and I have already recommended your services. Many thanks.

Great designer! Listened to what we wanted and took our inspiration to provide a much better product than we put together ourselves.

Great team who produced great results.

Absolutely impressed with service from start to finish.

Rhed has created a beautiful website, which is better than I expected. I can’t thank her enough.

Ann, Rhed, and Dale are all fantastic. Ann, especially, was super professional, helpful, and communicative throughout the process. 

The overall service so far has been excellent. Both the designer and the support team are friendly, helpful, and responsive to our needs. We love our website design, which reflects exactly the image of our business. We also appreciate the support from the team, who have been patient and responsive; nothing is a problem for them. We would highly recommend Webfactory.

I'm glad I chose Webfactory. The designer's gone that extra mile and done a fantastic job. I couldn't have thought of a better design myself. All the relevant people saw the design and they loved it. Thanks Webfactory.

I have had so much support during the whole process of Webfactory designing my website. Ann from customer service has helped me so much and guided me through it all - without making me feel embarrassed about not knowing some of the simplest of things. Becky has literally designed the website of my dreams. It's exceeded my expectations and she has included everything I asked for, as well as suggesting a few more great things to add. I am so thankful.

The process was easy to follow and the service i've received has been professional and methodical throughout. Quick turnaround on revisions and supportive to take calls when necessary. This has been a seamless effort on both sides and we're delighted with the outcome. Great effort from the Webfactory team and we'd have no hesitation to recommend their website development skills to businesses looking for a new website.

Really pleased with the new website design.

Becky was amazing, she got it right straight away and explained things very clearly so a technophobe understood them! Really recommend webfactory, the whole team is amazing and they respond very quickly and no question is too stupid!

Becky has been a delight to deal with - always very personable and super efficient but above all else....patient! She has made a potentially daunting task an actual pleasure.

Dale was great throughout the rebuilding of our website.

Absolutely 5 Star service, nothing was too much trouble. From the initial contact, the welcome pack, the design, absolutely everyone I spoke to went above and beyond. I received clear friendly communication from start to finish! I felt heard and was understood perfectly! Absolutely delighted with Becky's design and with the way the webfactory work as a team. I would highly recommend your service to anyone needing a website. I am a very satisfied customer. Thank you

Great from start to finish. 👌🏽

Steve's design and build was superb, beyond what we were expecting. He really took on board what we were looking for but also used his knowledge where needed to improve our suggestions. Would highly recommend him and the service to others.

Great value for money.

We have been with webfactory for 5 years now, Becky helped us built our first website, Customised Curriculum, and now we have recommended and referred our Accredited BCS courses (IT) delivery partner in Malaysia to get their website, Startsmart.asia built in the UK by Webfactory under the stewardship of Becky who has done a brilliant job on both the websites. We will definitely recommend your website services to our associates in Malaysia and Singapore. Thank you for always being there to assist and support us with our enquiries.

Steve was very helpful and informative. I found his designs to be exactly what I needed for my business and any tweaks I asked for were delivered.

Always a really helpful process. I am not computer literate so their step by step explanations have been such an easy and happy process . No stress. We have two separate Companies so this is our second website design with them.

Fantastic service!

I think Ann in your Customer Service Team has been great, its made dealing with your company through both her and Dale, very easy.

Good Job and quick turn around - very happy.