Our latest blog articles
The home for all our website tips and news.
How to build trust with your website
22nd May 2026
Building trust on your website is key to turning visitors into customers. In this blog, we’ll discuss what you can do to build trust with your visitors.
How easy is it to set up and manage a Webfactory KnowledgeBase?
15th May 2026
In this blog, we’ll explain just how easy it is to launch and run your KnowledgeBase, so you can focus on sharing information, supporting your users, and growing your business.
How a knowledge base can support your website and reduce enquiries
12th May 2026
In this blog we’ll look at what a knowledge base is and how it can help support your website.
May 2026 update
1st May 2026
Welcome to our May update. Catch up on all the latest improvements, exciting new features, and what’s in the pipeline this month.
How often should you redesign your website? Signs it’s time for an update
22nd April 2026
Trends change, technology evolves, and customer expectations grow. So how often should you redesign your website, and how do you know when it’s time?
Introducing SiteRank: Simple search optimisation tracking for your website’s success
8th April 2026
Meet SiteRank, our new, easy-to-use search optimisation tracking tool designed to help you monitor your website’s search visibility without needing specialist knowledge.
Self Service Support: Why Customers Prefer Finding Answers Themselves
8th April 2026
In this blog, we’ll explore why self-service support is growing in popularity and how it benefits both customers and businesses.
April 2026 update
1st April 2026
Welcome to our April update. Catch up on all the latest improvements, exciting new features, and what’s in the pipeline this month.
Why a Webfactory KnowledgeBase works alongside your website
18th March 2026
In this blog, we’ll explain the difference between a website and a knowledge base and the benefits of having one.
Introducing KnowledgeBase: A smarter way to share information
18th March 2026
KnowledgeBase is designed to work alongside your Webfactory website, giving you a simple way to share helpful information, guides, and answers all in one place.
Things to consider when redesigning your website
10th March 2026
In this blog, we’ve put together a list of things to consider when redesigning your website to help you prepare and make the most of your redesign.
How to reduce support tickets with a knowledge base
10th March 2026
In this blog, we’ll explain how a customer support knowledge base can lower support requests and improve your overall customer experience.